PAYMENT TERMS AND CONDITIONS:

• Full prepayment is required within 72 hours after booking is made.
• All payments made are non-refundable, non-transferable and non-convertible.
• Rates are quoted in Philippine Peso
• Reservation is not applicable for Dress up of Wedding/Debut or any Social events. Please contact the hotel for further assistance and appropriate rate for package deal.
• Full payment should be settled through the following:

(a) via CASH or CREDIT CARD at Front Desk

(b) via Bank Deposit 

BANK DETAILS:

Bank Name: CHINA BANKING CORPORATION

Bank Details: SM City Branch, North Reclamation Area, Cebu City

Account Name: SARROSA INTERNATIONAL HOTEL AND RESIDENTIAL SUITES

Account Number: 193091191-1

SWIFT Code: CHBKPHMM

(c) via GCASH

GCASH DETAILS:

Gcash Account Name: MICHELLE DIANNE TAN

Account Number: 0945-180-0163

Kindly send us proof of payment. 

HOTEL POLICIES

• Valid ID with photo or passport must be presented at Front Desk upon check-in.
• Deposit Policy: A cash of incidental deposit of P500.00 per room will be required upon check-in. This deposit is fully refundable upon checkout and non-consumable.
• All rooms are Non-Smoking (Php 15,000.00 - Penalty)
• Standard check-in time is 3PM; check-out time is 12Noon. Early check-in and late check-out may be requested at the Front Desk (subject to availability). If available, charges may apply.
• All requests are subject to availability upon check-in.
• Room service is 24 hours. Dine-in is from 6am to 10pm only. 
• Kids 12 years old below are free of charge if shared bed with parents and maximum of 2 kids only.
• Swimming Pool is open from Tuesday to Sunday between 6am to 9pm only. Appropriate swimming attire is required.
• Fitness gym is open from Monday to Sundate between 6am to 9pm only. Only 18 years old and above is allowed to use and in proper gym attire.
• Room cleaning service, replenishment of room amenities is daily except on the check-out date.
• Strictly no pets are allowed within hotel premises.
• Massage Therapist is strictly not allowed inside the guest room for safety reasons.
• Durian, danggit and other products which leave bad smell are strictly not allowed inside the guest room.